One of the most important things you can do to stand out from your competitors is to have lots of wonderful reviews. These simple proven techniques encourage your clients to let the world know you can deliver wonderful services every single time.
The Importance of Customer Reviews
When it comes to determining if a customer is going to choose your product or service, customers today head straight for the net.
Here, they know they’re likely to find greatly detailed information about any item for sale or service for use.
They also look at what other people have said about a company. You want them to find fabulous reviews that instantly make it clear why you’re the one they need in life.
According to Podium, which is one of the great review management softwares for businesses, getting positive reviews can increase the reputation of the brand multifold and directly impact conversion rate.
Just Ask
Many customers have lots of things on their minds. They’re thinking about all they have to do right now. At the same time, they’re also thinking about how much they’re enjoying being part of the process of being with your company.
Clients often walk away happy and satisfied. Asking them to put up a positive review of your business is a great way to push them to do this. When you ask them, you’re also letting them know that you appreciate and value their patronage. People like feeling they are part of the process of providing feedback.
Create a Process
While so many customers may have a positive vibe when they are at your facility, they’re not sure what to do next. That is why you can think about offering them positive review examples. This shows people what others have done.
They see the kind of review that they can write up for you and your business. Sample examples also make it easy for people to write a fast review that says so much in a few short sentences.
Make it Simple
Simplicity is ideal. People don’t have a lot of time to spend on a review. You want to offer them a card where they can leave comments or another outlet where they can express their thoughts.
A streamlined process is best for everyone including your clients. Come up with a simple template that’s short and to the point. You’ll get great results.
Offer a Reward
Let your clients know you value their time and their efforts. Offering a small reward for filling out a comment card or putting up a review online is a great way to increase the chances you’ll get a fine review.
There are many kinds of rewards you can offer.
A chance to win a nice prize can be helpful. An Amazon seller can offer an add on to their product or a discount on the client’s next purchase. A restaurant might offer a free burger or the chance to buy a dessert for a tiny additional fee once the review has been given.
There are many fine, modern ways to get lots of great reviews from your clients right now.